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shipping & returns

shipping policy

Standard or express post is available as per the customer's choice. Shipping fees are to be paid by the customer and will be added on at time of purchase.


Standard Post times are between 2 - 6 business days. Cost starts at $8.55 depending on size/weight of item. 

Express Post time is 1 business day. Cost starts at $11.55 depending on size/weight of item. 

Postage costs for returned items will not be covered by Sensual 'n' Mystical eyes. 

return & exchange policy

Returns are accepted if product is found to be defective within one week of purchase. Return must be sent back to store within 14 days of purchase for the refund or replacement to be issued. Postage fees will not be refunded. 

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